["Privacy Policy\n\nAt Crystal Clean Auto Services, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when you use our services, book appointments, contact us, or interact with our website. This information may include your name, address, phone number, email address, vehicle details, and payment information.\n\nHow We Use Your Information \nYour personal data is used solely for the purposes of providing and managing our car wash and vehicle detailing services, including scheduling appointments, processing payments, delivering communications related to your bookings, and improving the quality of our services. We may also use your information to send you important updates or notifications relevant to your use of our service.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. Personal information may be shared with trusted service providers who assist us in operating our business, such as payment processors or fleet management partners, strictly under agreements that require them to maintain the confidentiality and security of your data. We may also disclose information as required by law or to protect the rights, property, or safety of Crystal Clean Auto Services, our customers, or others.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we take reasonable steps to securely delete or anonymize it.\n\nYour Rights \nUnder the GDPR, you have rights regarding your personal data, including: \n- The right to access the personal information we hold about you. \n- The right to request correction of any inaccurate or incomplete data. \n- The right to request the deletion of your personal information, subject to legal obligations. \n- The right to restrict or object to certain processing activities. \n- The right to data portability, where applicable. \nTo exercise these rights, please contact us at our physical address provided below.\n\nSecurity \nWe employ appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. Our security practices are regularly reviewed and updated to ensure ongoing protection.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze website traffic, and support service functionality. You can manage your cookie preferences through your browser settings, although disabling cookies may affect some features of our site.\n\nChildren's Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under this age. If you believe we have inadvertently collected such information, please contact us to request its deletion.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our platform with a revised effective date. We encourage you to review this policy regularly.\n\nContact Information \nFor any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact: \nCrystal Clean Auto Services \n47 Station Road, Unit 3 \nReading, Berkshire RG1 1FB \nUnited Kingdom \nPhone: +44 118 947 5632 \n\nThank you for trusting Crystal Clean Auto Services with your vehicle care needs. Your privacy is important to us, and we are dedicated to maintaining your confidence and ensuring a safe online experience.", 0.0012628, 'gpt-4.1-mini']